The Fleet | Phase 21

Phase 21 | The Smufye Voice Box — Conversational AI & Custom Voice Assistants

The Warm Handoff

Sales to support, without repeating yourself.

In the work rotation

What it does

Transfers chat state from sales to technical support seamlessly. The customer never repeats themselves.

Its autonomous loop

1

Package the full chat state

2

Transfer it to technical support

3

Confirm the handoff landed with context intact

Needs to go live

Chat widget CRM Cron triggers

Recent work

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Demo mode — runs execute against simulated inputs until live data is connected.

Passport-carrying. When this agent goes live, it operates under a signed Smufye passport — other agents verify it before doing business, and every deal builds its public reputation.

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